Walk-ins are accepted, however, we highly recommend that you call (919) 225-7623 to schedule an appointment.
• Nubian Natural Hair Gallery requires a Refundable 50% deposit to secure an appointment. The deposit will be applied to the cost of the service. We accept most credit cards, bank cards, and money orders. We do not accept personal checks.
We appreciate and require 48 hours (72 hours for extension services) notice of any cancellation or rescheduling for deposit to be refunded. Sometimes life happens and some things such as an illness or hospitalization can't be planned; therefore, dire or emergency situations will be considered on a case by case basis.
All No Call No Shows will be charged the cost of the missed service.
Please note that calling to re-schedule or cancel an appointment with less than 24 hours notice will result in being charged the cost of the service.
Preparing For Your Appointment
All first time clients are encouraged to come in for a consultation. Please make sure that hair is loose and in its natural state- not blown out.
Informal Consultation: Complimentary, very quick, and no appointment needed. Please call to ensure someone will be available to speak with you. This consultation is perfect for:
Those wanting to meet with a stylist prior to an appointment
Those with a specific style in mind
Those checking that hair is long enough for a particular style
Formal Consultation: Paid service, detailed, and appointment needed. Can be done in person or as a Virtual Consultation. This consultation is perfect for :
The Transitioning Naturalistas
The New Naturalistas
Those wanting to discuss hair health, style options, product recommendations, and Loc Start-Up.
We understand that transitioning back to natural hair can sometimes be an emotional journey. For this very reason, we offer the complimentary consultation.
If you require your previous style to be removed or a detangling service, PLEASE let us know when making your appointment. These services require more time and additional fees will be assessed. If we are not informed ahead of time, we may not be able to accommodate you on your scheduled day and may have to reschedule your appointment. In addition, you will be charged a cancellation fee.
• Please be realistic about your hair needs when booking your appointment. If we are able to fit you in for additional services, there will be a per hour charge for these services. Also, please be aware you will not be permitted to remove your own braids, twists or weave on the premises. This must be done prior to arriving at our salon.
We ask that you arrive on time for your appointment; if you are running late, let us know
by calling. We will allow a 15-20 minute grace period, and we ask the same of you. If we have to reschedule your appointment due to lateness, a fee may to be assessed.
Your satisfaction is our number one priority! We love happy clients and want you to be pleased with your service; so we take every opportunity to be clear about your chosen style . Therefore, there are no refunds.
We will be happy to correct any mistakes to your hair style while you are at the salon.
Should you be unhappy with the finished product, please inform the stylist prior to leaving
the premises. However, if you notice any errors, leave your hair, as is, and return to the salon immediately so that we can rectify
No children allowed in the salon unless they are being serviced.